Terms of Service

1. Agreement

By creating an account or using PropConnect, you agree to these terms. If you do not agree, please do not use the service.

2. What PropConnect Is

PropConnect is property management software. It helps landlords manage properties, units, leases, payments, documents, and maintenance, and helps tenants apply for properties, review leases, pay rent, and raise maintenance requests. We provide the software; we are not a party to any lease or rental agreement between you and anyone else.

3. Not Legal or Financial Advice

Lease templates, financial calculations, and any other output of the service are provided for convenience only. They are not legal, tax, or financial advice. Landlord–tenant law varies by jurisdiction and changes frequently. You are responsible for ensuring that any lease you create or sign, and any financial figure you rely on, is correct and lawful where you operate. Consult a qualified professional.

4. Your Account

• You must provide accurate information and keep it up to date
• You are responsible for activity under your account and for keeping your credentials secure
• You must be at least 18 years old and able to enter a binding contract
• One person or organization per account; do not share logins

5. Subscriptions and Billing

• Landlord accounts require a paid subscription to access management features
• Payments are processed by Stripe and charged in advance for the billing period you select
• Subscriptions renew automatically at the end of each period unless cancelled beforehand
• You can cancel at any time; access continues to the end of the period you have paid for
• Prices may change, and we will give notice before a change affects you

6. Acceptable Use

You agree not to:

• Use the service to discriminate unlawfully against any applicant or tenant
• Upload unlawful, harassing, or infringing content
• Attempt to access data belonging to accounts you are not entitled to see
• Interfere with, disrupt, or reverse-engineer the service
• Use the service to send spam or unsolicited messages

Fair housing laws apply to how you advertise, screen, and select tenants. Compliance is your responsibility.

7. Your Content

You keep ownership of the property records, documents, and other content you upload. You grant us the limited licence needed to host, process, and display that content in order to run the service for you and the other parties entitled to see it.

8. Availability

We work to keep PropConnect available and reliable, but we do not guarantee uninterrupted service. We may modify, suspend, or discontinue features, and we will give reasonable notice of significant changes where we can.

9. Termination

You may stop using PropConnect and delete your data at any time via the Delete My Data page. We may suspend or terminate an account that breaches these terms or that we are required to remove by law.

10. Disclaimers and Liability

The service is provided "as is" without warranties of any kind, to the fullest extent permitted by law. We are not liable for indirect, incidental, or consequential damages, or for lost profits or data. Nothing here limits liability that cannot be limited by law.

11. Changes to These Terms

We may update these terms. We will revise the date above and, for significant changes, notify you in the app or by email. Continuing to use the service after a change means you accept the updated terms.

12. Contact

Questions about these terms? Email support@propconnect.app.